![]() ![]() Now getting it fixed will cost me more than it will take me to buy a new printer. HELP! I contacted HP and they said that there was no printer problem and rather that it was a problem with my computer and I had to get it fixed. It will connects to the wifi network because the blue light turns solid and makes the noise, but I cant seem to get rid to the error message. ![]() I could get out of it and print fine but it progressively got worse until whenever I turn the printer on it says that there is a printhead error and it wont budge from there. So I bought a HP Photosmart 7520 about 3 or so months ago and about 2 weeks ago I got an error saying that there is a print cartridge error. Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs.Notebook Hardware and Upgrade Questions.Please do check your inbox on the forums page for the private message. If the issue still persists, for the next course of action, I have sent you a private message, for more details that cannot be shared in a public post. If the issue persists, please perform the remaining steps from this document. The carriage returns to the right side of the printer. Make sure that the colored icon on the cartridge label matches the colored icon on the carriage slot.Ĭlose the cartridge access door. Press down on the cartridge until it clicks into place. With the nozzle and contacts facing down, slide the cartridges into their slots. ![]() The latch must remain down to install the cartridges correctly. Leaving the latch handle raised can result in incorrectly seated cartridges. Hold the printhead upright with the colored icons on the top. Step 3: Reinstall the printhead and cartridges Repeat this motion until no ink appears on the cloth.įigure : Clean the electrical contacts inside the printerĭry the area with a clean, dry, lint-free cloth. Lightly dampen a fresh, clean, lint-free cloth with bottled or distilled water.Ĭlean the electrical contacts inside the printer by wiping them from top to bottom. Wipe away from the nozzles only.ĭry the previously cleaned areas with a clean, dry, lint-free cloth. Use a fresh, lightly dampened, lint-free cloth to wipe the plastic ramps on both sides of the ink nozzles. ![]() Use a fresh, lightly dampened, lint-free cloth to wipe any accumulated ink and debris from the edge between the ink nozzles and the electrical contacts.įigure : Clean the edge between the ink nozzles and the electrical contacts Repeat this motion until no ink appears on the cloth. Do not go past the edge between the electrical contacts and the ink nozzles. Use the damp cloth to wipe the electrical contacts from the bottom to the top. Tap water can contain contaminants that can damage the printhead. Coffee filters and glass-cleaning cloths work well.ĭistilled or bottled water. Several clean, lint-free cloths or papers. Do not touch the electrical contacts with your finger.įigure : Do not touch the contact area with your fingersįollow these steps to clean the printhead. Plastic ramps on the sides of the nozzlesĭo not touch the ink nozzles. There are three areas on the printhead that need to be cleaned: the plastic ramps on both sides of the ink nozzles, the edge between the ink nozzles and the electrical contacts, and the electrical contacts.įigure : The three areas on the printhead that need to be cleaned
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